At http://custom-roof-designs.trustedstandard.com, commonly referred to as Custom Roof Designs (‘the Company’ or ‘we’), your privacy is a top priority. This document details our approach to handling personal data responsibly and in accordance with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.
This policy is designed to cover all aspects of our website, applications, services, and products. Please note that this privacy policy does not extend to third-party platforms, applications, products, or services that may be accessed via links on our platform, each of which will have its own privacy policies in place.
Our processing activities involve interactions with you when you:
- Utilize our applications and services as a registered user
- Navigate through our websites associated with this Privacy Policy
- Engage with communications from us, including newsletters, emails, phone calls, or text messages/SMS
In these interactions, we may collect a variety of personal data, which includes but is not limited to:
- Information related to your account details
- Payment and financial information for transactions
- Records of your purchases and order history
- Identifiers from your mobile device
- Precise location data if you opt-in for location-based services
- Feedback provided to us directly or through surveys
- Social media information, should you choose to link your accounts
- Details about the products you are interested in or have purchased
This personal data is collected through various means, including direct user input, interactions on our platforms, and automated technologies such as cookies and tracking tools. Additionally, we may receive personal data from third parties, whose handling of your information is subject to their respective privacy policies.
We employ cookies on our websites for various purposes, enhancing user experience, customizing content, and tracking analytics. These cookies can be categorized into Strictly Necessary, Preference, and Analytics. Users have the option to manage their cookie preferences through our dedicated Cookie Manager tool.
When it comes to retaining your personal data, we adhere to legal requirements and the purposes for which the data was collected. Upon completion of these purposes, we take measures to either delete or anonymize your personal data.
We are committed to implementing robust organizational safeguards and security measures to protect your personal data. This includes using encrypted communication channels and partnering with secure third-party processors who adhere to strict data protection standards.
As we value the privacy of children, we do not intentionally collect personal data from individuals under the age of 18. If you believe that we have collected information from a child under this age, please contact our privacy team immediately.
Under various privacy regulations, depending on your geographical location, you may have rights to access, rectify, erase, restrict the processing of, or transfer your personal data, object to certain types of processing, and more. You also have the right to non-discrimination for exercising these rights, and to file an appeal or complaint regarding your privacy concerns. If you wish to exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through updates on our website.
For any inquiries, unsubscribe requests, or data-related questions, please feel free to contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website. Our team is dedicated to assisting you with your privacy matters and ensuring that your personal data is handled with the utmost care and respect.